Announcement
Essential Notice
1. Q: May I cancel the order?
A: We don't accept any kind of pattern cancellation when orders were placed.
Paypal will charge seller process fee if cancel the order.
Any questions, pls leave a message first before purchase.
We'll give you a fast reply ASAP.
2. Q: How long is the delivery time?
A: The time frame is estimated delivery time, we can't guarantee it will 100% the same.
★United States: 10~20 working days( Hawaii, Puerto Rico, Alaska are not in the US mainland, so standard delivery time is not adapt for these 3 states. The delivery time is not guaranteed if select the standard shipping. Thanks)
★United Kingdom: 10~15 working days ( about 10 to 15 working days to arrive after sending out)
★Australia: 10~20 working days
★Canada: 10~20 working days
★European Union : 10~20 working days
★India:Dear customer, all the shipping ways are suspend to send out the parcel to India, pls kindly note the parcel can't be sent. Thank you so much for your understanding.
Other countries: please contact seller first to confirm the shipping cost and time.
3. Q: Can I expedite shipping?
A: Sure, pls click the shipping options button in triangle before checking out.
US Buyers, pls select USPS Shipping
UK Buyers, pls select Royal mail Shipping
4. Q: Any requirements for EU countries buyers?
A: Pls contact me first before purchase if your order amount is more than €150.
If not, you maybe charged extra process fee.
5. Q: May I get the sample?
A: Not all the items has sample available. Pls attach the link or picture to contact us first.
6. Q: Does your products match my projects?
A: If you need our lace to match the project you have.
We suggest you place the sample order first to confirm the color.
If you order directly, we can't guarantee it will match any item you have.
7. Q: Why the seller asked the recipient's phone number?
A: These 16 countries are required to provide phone number.
Shipping company requires it before shipping or it will be held up.
Austria, Switzerland, Sweden, Norway, Mexico, Ireland, Malta, Cyprus, Slovenia, Bulgaria, Romania, Greece, Latvia, Estonia, Poland, Denmark.
8. Q: What is the proper frequency for the buyer to track the packages status?
A: All the packages will be provided the tracking number and tracking link.
We suggest buyers can track the package twice a week.
If you find package stopped updating status in the sixth week since the first day we sent out, pls send messages to us ASAP so that we can still offer solutions.
If the time frame is more than it, we can't do anything with it.
9. ★REMARK
If you need large quantity, please contact us and we'll be more than happy to fill your request.
All the products are specially selected, we hope they can be in your favor.
10. Any questions, pls leave a message first and we'll reply ASAP even we have time difference.
★★Thank you for visiting my shop. Have a wonderful bless day.★★
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Reviews
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Crystal on Mar 7, 2024
5 out of 5 starsLovely and perfect material for my bridal sleeves!!! I can’t wait to see the final look. Thank you for speedy shipping also!
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Can I get a sample?
Not all the items are available for sample. Please contact me to confirm it first. Sharing the listing or the picture of the color you need.
Order sample here:
https://www.etsy.com/listing/229172742/sample
Please leave the link of the item in the order note, so that I know which sample.
Sizing details
we measure the width by hand , and cut by hand, so it make create about 1-2 inches tolerance, please understand
Wholesale availability
Please contact me if your order large quantity.
We provide some discount. Please feel free to send message.
If you have any questions about the item you received
Dear customer, when the package arrived, pls open it and check the item first. If you have any question, pls send the picture and contact us first within 3 business days. Your understanding is highly appreciated!
Return or Exchange is acceptable under accordingly conditions
Return / Exchange condition: We accept return within 14 days without reason if the items are in original condition.
But please kindly note that the return / exchange shipping cost of the package will be undertaken by customers if there is no quality problem.
If you need to match your items, pls be aware to contact the seller to confirm if the sample is available first.
If you order directly, we don't guarantee items match.
May I cancel the order?
We don't accept any kind of pattern cancellation when orders were placed.
Paypal will charge seller process fee if cancel the order.
Any questions, pls leave a message first before purchase.
We'll give you a fast reply ASAP.
How long is the shipping time?
The time is the estimated shipping time, we can't guarantee it will 100% the same.
★United States: 10~20 working days( Hawaii, Puerto Rico, Alaska are not in the US mainland, so standard delivery time is not adapt for these 3 states. The delivery time is not guaranteed if select the standard shipping. Thanks)
★United Kingdom: 10~15 working days ( about 7 to 15 working days to arrive after sending out)
★Australia: 10~20 working days
★Canada: 10~20 working days
★European Union : 10~20 working days
★India:Dear customer, all the shipping ways are suspend to send out the parcel to India, pls kindly note the parcel can't be sent. Thank you so much for your understanding.
Other countries: please contact seller first to confirm the shipping cost
Can I expedite shipping?
Sure, pls click the shipping options button in triangle before checking out.
US Buyers, pls select USPS Shipping
UK Buyers, pls select Royal mail Shipping
Does your products match my projects?
If you need our lace to match the project you have.
We suggest you place the sample order first to confirm the color.
If you order directly, we can't guarantee it will match any item you have.
Any requirements for EU countries buyers?
Pls contact me first before purchase if your order amount is more than €150.
If not, you maybe charged extra process fee.